JOB DUCK IS HIRING A CLIENT SERVICES RECEPTIONIST 

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!  

Role Overview   

This role with Job Duck offers an opportunity to be the welcoming voice and first point of contact for clients while supporting the smooth daily flow of a growing organization. The position is ideal for someone who enjoys engaging with people, maintaining an organized schedule, and ensuring each interaction feels professional and attentive. You will handle phone communication, schedule appointments, gather initial client information, and assist with light marketing tasks as needed. As the team continues to expand, this role will gradually evolve to include additional responsibility in intake, sales, and marketing support, allowing you to grow professionally within the organization. A candidate who communicates clearly, stays composed under volume shifts, and collaborates well will thrive in this position. 

Schedule:  

Monday to Friday from 8:00 AM to 5:00 PM EST (USA)  

Your Responsibilities Will Include but Are Not Limited To:  

• Conducting basic intake tasks and gathering initial client information 
• Following up with current and potential clients as needed 
• Providing administrative support to ensure smooth daily operations 
• Answering incoming calls and serving as the first point of contact for clients 
• Maintaining accurate records in the CRM system 
• Managing communication volume, particularly on high traffic days 
• Coordinating consultation calls 
• Supporting future sales and social media tasks as responsibilities expand 
• Assisting with light marketing activities as delegated 
• Scheduling appointments and maintaining an organized calendar 

What We’re Looking For:  

• At least one year of experience working as a receptionist 
• Strong communication skills 
• Professional phone etiquette 
• Detail-oriented approach 
• Ability to manage scheduling and organization 
• Collaborative mindset 
• Respectful and professional conduct 
• Reliable work ethic 
• Ability to adapt to added responsibilities over time 
• Comfort with client interaction and follow-up 
• Basic familiarity with marketing or willingness to learn 
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   
• Quiet, distraction-free remote work environment  

What’s In It for You?   

• Monthly compensation starting from 1015 USD to 1100 USD  
• Paid time off.  
• Referral and annual bonuses.  
• 100% Remote, Full-Time, Long-Term Career Opportunity.  
• Parental leave.  
• Opportunities for professional development and training  
• Dedicated support from our team.  
• A chance to work with clients who share our values.  

Ready to dive in? Apply now and make sure to follow all the instructions here:  https://bit.ly/3Obynpz

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. 

In this role, you will have the opportunity to lead a function focused on identifying training needs, developing training programs, and implementing strategies to enhance employee skills and performance within the organization. Work across departments to ensure employees have the required skills and knowledge to perform their assigned tasks. Develop strategies to enhance employees’ skills, performance, productivity, and quality of work. We’re looking for a Training Coordinator who enjoys being close to the operation and understands what really happens on the manufacturing floor. This role is ideal for someone with a strong background in training strategy, people development, and hands-on experience working in manufacturing environments.

In this role, you will have the opportunity to plan and implement proactive promotional activities for the assigned target audience to create market demand and need for specific features or products. Each day, you will identify and develop sales opportunities by introducing, presenting, and educating the target audience about ABB products and tools. You will also showcase your expertise by building long-term customer relationships.

In this role, you will have the opportunity to be responsible for the sales of the sales of low-voltage power distribution products through authorized channels. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

In this role, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

In this role, you will have the opportunity to be responsible for the end-to-end operation of master data lifecycle including creation, update, and archival/deletion of the master data, by following the standards and quality requirements of the domain. Each day, you will provide support on master data management processes. You will also showcase your expertise by understanding the impact of the master data maintained and accordingly providing guidance to others on the related matters.

In this role, you will have the opportunity to create and complete bids, estimations, and quotations based on customer specifications, requirements, or budget to achieve market competitiveness and high margins for the company. Each day, you will maintain and improve the balance between all ABB units and customers in your area of responsibility. You will also showcase your expertise by collecting and collating the information required to prepare proposals, including both technical and cost elements.

In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your expertise by working closely with all process stakeholders.

Your Role: Own the Challenge

In this role, you will have the opportunity to drive service sales activities, generate new business opportunities, and secure profitable growth within the assigned territory. Every day, you will focus on Installed Base (IB) penetration and on promoting the full Service product portfolio. You will also leverage your expertise to build strong, long-term customer relationships while ensuring timely responses to customers’ needs and challenges. 

The work model for the role is: Hybrid

This role is contributing to the Motion Service Division in Mexico.

Key Responsibilities:

• - Drive Installed Base (IB) penetration by promoting upgrades, retrofits, and value‑added solutions that benefit both customers and ABB.
• - Understand the channel strategy, support pricing alignment, prepare sales plans, review performance, and propose recovery plans when required.
• - Generate service sales leads and develop new market opportunities by analyzing market trends and identifying potential additions to the service portfolio.
• - Act as a marketer and salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer visits)

Qualifications:

• - 3+ years of experience in Sales (including sales and marketing planning).
• - Knowledge of drives and electric motors.
• - Familiarity with industries such as metals, pulp & paper, cement, water, energy, and oil & gas.
• - Advanced English.
• - Experience with sales tools (e.g., Salesforce).
• - Experience as a service engineer or in service solutions is desirable.
• - Bachelor’s degree in Electrical, Electronic, or Mechanical Engineering.

We also offer our employees the following benefits:

• - Performance Bonus
• - Saving fund
• - Paid parental leave
• - Life insurance
• - Retirement plan
• - Health and dental insurance
• - Wellbeing program
• - Flex days
• - Employee Assistance Program (PAE)

- Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

Core Responsibilities

• Project Management: Lead the implementation of strategic initiatives that transform manufacturing operations, ensuring alignment with the overall corporate direction and generating a positive impact on results.
• Strategy Formulation & Alignment: Co-lead the development of 3–to-5 year Americas manufacturing strategies by integrating insights from operations, finance, technology, supply chain, and global teams.
• Roadmap Development & Ownership: Build, maintain, and communicate a comprehensive strategic roadmap covering capacity, technology, digitalization, productivity, and risk mitigation.
• Portfolio & Program Governance: Define prioritization criteria, manage the strategic initiative funnel, and ensure initiatives follow stage-gate, readiness, and governance frameworks.
• Executive Stakeholder Management: Facilitate Leadership Team meetings, synthesize insights, and ensure alignment among senior stakeholders across AMS and the global network

Do you have what it takes?

• Strong experience in strategy, operations, consulting, business analysis, or project management.
• Strong analytical capabilities with the ability to model financial and operational scenarios and synthesize actionable recommendations.
• Demonstrated ability to influence cross-functional teams and communicate effectively with senior stakeholders.
• Proven track record of leading complex, multi-stakeholder projects from concept to execution.
• High level of agility and resilience to operate in a dynamic and evolving business environment.
• Project Management Professional (PMP®) Certification desired.

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