JOB DUCK IS HIRING A LEGAL CASE COORDINATOR   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview   We are seeking a highly organized, proactive, and detail-oriented professional to support a busy legal practice. This role combines legal administrative support, client communication, and operational coordination to ensure smooth day-to-day workflows and excellent client service. You will work closely with the Principal Attorney, playing a critical role in managing cases, maintaining organization, and supporting both professional and occasional personal tasks.    Schedule:  Monday to Friday from 8:00 AM to 5:00 PM EST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Conducting independent research and proactively solving problems to keep tasks movingAssisting with occasional personal tasks as neededProviding administrative and operational support to the Principal AttorneyManaging calendars, scheduling meetings, and coordinating appointmentsManaging and organizing client and case information within CRM systemsMaintaining daily communication with clients, ensuring timely, professional follow-upsPreparing and filing intellectual property (IP) applications and other legal formsFormatting, proofreading, and reviewing legal documents and correspondenceHandling billing, invoicing, and time tracking using legal software platforms   What We’re Looking For:  Strong organizational and time management skillsExcellent written and verbal communication skillsHigh attention to detail and accuracyAbility to multitask and prioritize in a fast-paced environmentExperience with CRM systems or legal software is a plusProactive mindset with strong problem-solving abilitiesAbility to work independently with minimal supervision Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1150 USD to 1220 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. 

JOB DUCK IS HIRING A CLIENT EXPERIENCE REPRESENTATIVE   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview   We are seeking a bilingual Client Experience Representative who thrives in a fast-paced, client-facing environment and takes pride in delivering exceptional first impressions. In this role, you will serve as the first point of contact for prospective clients, managing conversations with confidence while creating a welcoming and professional experience. You will play a key role in screening inquiries, gathering critical information, and guiding clients through the intake process with clarity and care. Your ability to actively listen, adapt quickly, and build rapport will directly contribute to identifying qualified leads and supporting a seamless onboarding journey. If you are proactive, organized, and genuinely enjoy helping others, you will find this role both rewarding and impactful.   Schedule:  Monday to Friday from 9:00 AM to 6:00 PM PST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Handling approximately 5 calls per hour while delivering quality client interactionsCollecting and documenting contact information for qualified leads and referring them to the intake team for further evaluationAnswering and managing a high volume of incoming calls while maintaining a professional and friendly toneSupporting consultation preparation for internal stakeholders by ensuring all required documentation is availableReviewing and assessing online submissions from platforms such as Justia or Intaker to determine case viabilityResponding to general inquiries about the firm and intake process, and transferring calls to appropriate team members when neededAssisting with administrative tasks and providing support to the front-of-house team as neededRetrieving and uploading property-related documents using TitlePro247 to prepare for consultationsSending declination emails and providing referrals to disqualified prospective clients when appropriateMaintaining accurate CRM records, including detailed client account creation and updates in HubSpotPerforming email outreach to prospective clients who submit inquiries through the websiteScheduling consultations using calendar tools such as Calendly or internal scheduling systemsGathering necessary information for initial consultations and creating client records in HubSpotDisqualifying callers whose cases are not handled by the firm while maintaining a positive experienceConducting initial screening of prospective clients to identify case type and determine eligibility   What We’re Looking For:    At least one year of experience in a client-facing role, such as customer service, receptionist, intake specialist, or salesPrior Intake Specialist or Receptionist experienceExperience handling inbound client inquiriesExperience in qualifying or onboarding clients Legal industry experience is a plus, but not requiredStrong verbal communication and phone presenceActive listening and conversation management skillsAbility to build rapport quickly and maintain professionalism  Strong problem-solving and critical thinking abilities High level of empathy and patience when assisting clientsAbility to manage high call volume efficientlyStrong organizational and time management skillsDetail-oriented with accurate data entry skillsAbility to multitask and prioritize effectivelyProactive and adaptable in a dynamic work environmentReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1150 USD to 1220 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. 

JOB DUCK IS HIRING AN INTAKE AND OUTREACH COORDINATOR   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview     We are seeking a highly organized, proactive, and personable Intake & Outreach Coordinator to own and manage our intake process from start to finish. This role is critical in ensuring that every potential client receives a warm, professional first impression and is guided efficiently to the right resources.   Schedule:  Monday to Friday from 9:00 AM to 5:00 PM PST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Scheduling intake calls and booking consultationsConducting outreach to clients and referral partnersFollowing up consistently with leads, clients, and partnersAssisting with light administrative tasks as neededMonitoring the attorney's email for incoming business opportunitiesSending meeting reminders and ensuring smooth communicationQualifying leads and determining the appropriate practice areaAnswering inbound phone calls with professionalism and warmthOwning and managing the intake process end-to-endTriaging calls to the correct team members   What We’re Looking For:  Excellent phone presence – warm, professional, and confidentHighly reliable, responsible, and accountableStrong attention to detail and accuracyConsistent performer who maintains high-quality workIndependent and able to work with minimal supervisionProactive mindset with the ability to take initiativeStrong organizational and follow-up skillsAvailability and responsiveness during work hoursReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1142 USD to 1220 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. 

JOB DUCK IS HIRING A LEGAL EXECUTIVE ASSISTANT   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview   Join Job Duck as an Executive Assistant, where you will play a key role in supporting attorneys and leadership by ensuring their daily operations run smoothly and efficiently. In this position, you will manage calendars, coordinate meetings, handle communications, and support administrative workflows that are essential to a fast-paced legal environment. Your ability to anticipate needs, stay organized, and communicate effectively will directly impact the team’s productivity and responsiveness. This role is ideal for someone who thrives in dynamic environments, remains composed under pressure, and brings a proactive, solutions-oriented mindset to their work.   Schedule:  Monday to Friday from 9:00 AM to 6:00 PM EST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Supporting administrative tasks such as data entry and document organizationCoordinating appointments, reservations, and logistics for internal and external meetingsCollaborating with internal team members to ensure smooth workflow coordinationMaintaining accurate calendar entries, including out-of-office schedulesAssisting in managing priorities and ensuring deadlines are metResponding to emails and communications in a timely and professional mannerManaging and maintaining attorneys’ calendars, including scheduling and coordinating meetings and events   What We’re Looking For:  Legal experience preferredStrong English communication skills requiredAbility to manage multiple priorities in a fast-paced environmentCenterbase (calendar and matter management)Communicator Go 7 (VOIP system)NetDocs (document management system)Microsoft Office Suite including Outlook and ExcelReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1060 USD to 1150 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. 

JOB DUCK IS HIRING AN AI-ENABLED EXECUTIVE ASSISTANT   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview   The Executive Operations Assistant role with Job Duck offers the opportunity to play a critical role in supporting high-level leaders in a fast-paced, client-focused environment. This position ensures daily operations run smoothly through effective calendar management, clear communication, and strong task execution. You will contribute directly to maintaining structure, organization, and consistency across multiple priorities while supporting both internal leaders and external clients. The role is ideal for someone who enjoys dynamic work, takes ownership of outcomes, and thrives in environments where adaptability and precision are essential.   Schedule:  Monday to Friday from 9:00 AM to 6:00 PM EST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Tracking individual performance metrics and continuously refining communication and sales skillsConducting client care follow-ups to ensure satisfaction and address additional needsFacilitating smooth handoffs to the legal team when clients are ready to proceedFollowing up consistently with prospective clients who have not yet retained servicesMaintaining accurate and detailed records in CRM systemsTaking ownership of moving each consultation toward a defined outcome, including engagement, follow-up, or disqualificationResponding to inbound leads and conducting consultations by phone and videoGuiding prospective clients through next steps while ensuring clarity and confidence without providing legal adviceConducting post-intake sales calls and documenting client needs and expectationsDeveloping AI-assisted document and administrative pipelinesOptimizing client onboarding and intake workflows through automationImplementing reinforcement email systems and automated follow-up workflowsManaging executive priorities, calendars, and operational follow-ups to ensure alignment and executionDeveloping and maintaining structured knowledge libraries and training resourcesCreating automated systems for content repurposing, transcript extraction, and knowledge organizationBuilding and implementing AI-driven workflows to streamline administrative and operational tasksSupporting conversion rate optimization and operational efficiency initiativesDesigning and maintaining professional sales presentations and branded templatesManaging and tracking firmwide project timelines across legal, sales, and administrative teamsCollaborating with cross-functional teams to improve processes and workflowsCoordinating projects, tracking deliverables, and ensuring timely executionBuilding internal workflow systems to improve team productivityIdentifying opportunities to reduce manual work through automation and system improvementsAssisting in CRM management and ensuring data accuracy and process efficiencySupporting webinar coordination and automating post-event processes   What We’re Looking For:    At least three years of experience as an Executive Assistant, Operations Assistant, or in a systems-focused support roleFluent in written and spoken English with strong professional communication skillsAvailability to overlap at least 4 hours daily with U.S. Eastern TimeHighly AI-native with experience using tools such as OpenAI, Claude, or GeminiProficiency in automation tools such as Zapier and MakeExperience building workflows independently using no-code or low-code platformsFamiliarity with CRM systems and integrationsExperience creating AI-assisted content pipelines and transcript repurposingKnowledge of AI video tools and prompt-based systemsExperience with knowledge organization systems and search-based workflowsFamiliarity with project management tools such as Asana, Trello, or NotionExperience with Microsoft Office, Google Workspace, and presentation tools Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1060 USD to 1150 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your applicat

JOB DUCK IS HIRING A BILINGUAL CIVIL RIGHTS LEGAL ASSISTANT   For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!    Role Overview   Join Job Duck as a highly skilled Bilingual Civil Rights Legal Assistant supporting a dynamic civil rights practice where your work will directly impact meaningful, high-stakes cases. In this role, you will take ownership of essential legal and administrative processes, helping ensure cases move forward smoothly and clients receive consistent, high-quality communication. You will collaborate closely with a fast-paced legal team, contributing through critical thinking, attention to detail, and strong organizational skills. This opportunity is ideal for a proactive and intellectually curious professional who thrives in demanding environments and is motivated to grow within the legal field. If you are driven, articulate, and committed to excellence, this role offers a rewarding space to make a real difference.   Schedule:  Monday to Friday from 8:30 AM to 5:30 PM PST (USA)    Your Responsibilities Will Include but Are Not Limited To:    Drafting and assisting with discovery responses and legal documentationSupporting attorneys with administrative and legal tasks as neededAssisting in maintaining efficient workflow across ongoing casesEnsuring accurate recordkeeping and document managementHandling inbound and outbound phone communication with clients and opposing counselSummarizing depositions and case-related materialsProviding regular updates to clients regarding case statusPreparing and organizing pleadings for attorney reviewMaintaining accurate calendaring of deadlines, hearings, and appointmentsManaging client intake processes and collecting relevant case information   What We’re Looking For:  At least one to two years of experience working as a legal assistant or paralegal in a law firm is requiredLaw or law-related degree preferredExcellent verbal and written communication skills in English and SpanishComfortable handling client communication via phone and written channelsStrong attention to detail with high accuracy in legal documentationCritical thinking and problem-solving abilitiesProfessionalism and ability to handle confidential informationStrong organizational and time management skillsAbility to work effectively in a high-pressure, fast-paced environmentTeam-oriented mindset with a collaborative approachEmotional intelligence and the ability to maintain a positive attitudeSelf-motivated and committed to delivering high-quality workAnalytical mindset with strong comprehension skills Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)   Quiet, distraction-free remote work environment    What’s In It for You?     Monthly compensation starting from 1142 USD to 1220 USD  Paid time off.  Referral bonuses.  100% Remote, Full-Time, Long-Term Career Opportunity.  Parental leave.  Opportunities for professional development and training  Dedicated support from our team.  A chance to work with clients who share our values.    Ready to dive in? Apply now and make sure to follow all the instructions!  DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.