Management Assistant and Documentation Control Specialist

Providing services in various administrative areas to relevant businesses to meet current needs, identifying performance gaps, and addressing emerging requirements.

Overseeing the delivery of services by external providers in line with Service Level Agreements and reporting any shortcomings and areas of improvement.

Developing training materials, FAQs, and other resources for training specific to location/business-specific administrative needs and provides effective support.

Performing tasks with a focus on high quality to ensure customer satisfaction.